Angelica Nohra
Wine Importer | Wine List Consultant | Speaker
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We've recently been made aware of delays within the Australia Post network which have meant orders that were sent out from 20th August until today could be experiencing delays.
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Our alternate courier, E-Go, has also had a recent Covid-19 outbreak at their Sydney depot and, as a result, have closed their warehouse until further notice.
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If you are Sydney based, we are endeavouring to deliver your parcels in a timely fashion personally. For those interstate, we do apologise, we are currently looking at alternate, reasonable options to get your wine to you asap!
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We do really appreciate your patience. We moved to Australia Post during this covid lockdown as they assured us their service would be superior... I guess, like everything, it's all really unpredictable right now!
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If you have any questions or concerns please contact us at sales@directwinecellars.com.au. We apologies for the inconvenience and thank you for your continued support.
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We'll all need a drink after this!
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Kind Regards
Angelica Nohra